Information Technology


IT Department Responsibilities

  • Manages various interconnected local-area networks that form the City’s wide-area network, the backbone of the infrastructure that allows data sharing between all City facilities
  • Oversees a number of file, print, application, web, e-mail and domain controller servers used to direct information flow across the networks
  • Provides first and second level technical support for all software and hardware issues
  • Installs, maintains and repairs IT equipment, such as workstations, printers and servers
  • Manages the telephone and voicemail systems that includes a mixture of digital and analog platforms
  • Administers a revolving technology replacement program that ensures scheduled replacement of hardware such as desktop computers and servers before they become obsolete
  • Creates and maintains the City’s web presence
  • Acts in an advisory and project management capacity for departmental technology purchases used to streamline workflow and improve productivity
  • Analyzes emerging technology and determines how and when its application becomes relevant and cost effective to City business


  • The department manages 140 computers, 40 peripherals and 17 servers spread across ten discrete buildings:
    • City HallComputer
    • Fire Administration
    • Three Fire Stations
    • Police Department
    • Parks and Rec
    • Public Works
    • Midlothian Conference Center
    • Two Water Treatment Plants